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The Truth: Why Traders Are Fighting URA’s EFRIS

By Executive Editor

On Monday, traders in Kampala padlocked their shops over what they claimed double taxation as a result of EFRIS.

Launched in 2019, EFRIS is a digital platform that facilitates the direct transfer of value-added tax (VAT) billing information between businesses and the Uganda Revenue Authority (URA).

EFRIS is not a tax.

“While we acknowledge these concerns, it is crucial to recognize the broader context and benefits EFRIS offers to both businesses and the government. Launched in 2019, EFRIS is a digital platform that facilitates the direct transfer of value-added tax (VAT) billing information between businesses and the Uganda Revenue Authority (URA). It is important to note that EFRIS is not an additional tax but a mechanism for real-time monitoring of business transactions, aimed at enhancing transparency and efficiency in VAT collection and remittance,” URA’s Assistant Commissioner, Public and Corporate Affairs, Ibrahim Bbossa, said in a statement Tuesday.

Bbossa adds that EFRIS enhances record-keeping, streamlines tax filing and refunds, promotes fair taxation, and reduces revenue leakages, thereby contributing to a more robust tax ecosystem that serves the greater good of society.

Despite initial hesitance, the Uganda Revenue Authority (URA) says it has diligently addressed challenges faced by traders in the Central Business District (CBD), such as the lack of suitable channels and adequate sensitization. 

Bbossa says that the development of accessible applications, such as the EFRIS mobile app and desktop software, coupled with extensive training initiatives, has equipped over 56,000 taxpayers—predominantly VAT registered—to seamlessly integrate EFRIS into their daily operations.

“Since August 2023, our tax educators have been actively engaging with traders across the CBD, offering education on EFRIS. To date, we have successfully trained more than 20,000 taxpayers in the CBD, prioritizing those in the bustling Kikuubo area,” said Bbossa.

The Truth

According to Bbossa, where EFRIS compliance is in place, reported sales have surged by over 500%, leading to a proportional increase in tax contributions.

“This highlights the importance of transitioning towards a more transparent and accountable tax system. While we understand that change can be challenging, it is imperative for businesses to adapt to new technological advancements to ensure a level playing field and contribute towards Uganda’s economic prosperity,” said Bbossa.

Bbossa, however, maintains that URA is committed to supporting businesses in their transition to EFRIS compliance, while also providing specialized assistance and guidance to navigate the evolving business landscape. 

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